dbt999 Privacy Policy

This Privacy Policy is issued by dbt999, the operator of the online casino and sports betting platform accessible at dbt999.pro (hereinafter referred to as "dbt999", "we", "us", or "our"). dbt999 operates as a digital gaming and betting service targeting adult players in Bangladesh and operates in accordance with applicable data protection principles.

For any privacy-related queries, data access requests, or concerns, you may contact our dedicated support team at the email address provided in the Contact section of this policy. dbt999 is committed to responding to all privacy-related enquiries within 5 business days of receipt.

dbt999 collects personal data only to the extent necessary to provide a safe, reliable, and compliant gaming and betting service. The categories of personal data we collect include the following:

dbt999 does not intentionally collect personal data from individuals under the age of 21. If we become aware that data belonging to an underage individual has been collected, it will be deleted promptly and the associated account closed.

dbt999 processes your personal data for the following specific purposes, each of which is grounded in a legitimate business need or a legal obligation:

3.1 Account Management and Service Delivery

We use your registration and account data to create and maintain your dbt999 account, authenticate your identity when you log in, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to deliver the gaming and betting services you have requested. This processing is essential for the performance of our service contract with you.

3.2 Identity Verification and Fraud Prevention

dbt999 processes identity documents and financial data to verify your age (confirming you are 21 or older), confirm the accuracy of your registration details, detect and prevent fraudulent activity, money laundering, and bonus abuse, and to ensure compliance with our internal responsible gaming obligations. This processing is necessary for our legitimate interests in protecting the platform and its users.

3.3 Customer Support

Communications data is retained so that our support team can respond effectively to your enquiries, resolve disputes fairly, and maintain accurate records of interactions for quality control and training purposes.

3.4 Platform Improvement and Analytics

Technical and device data is used in aggregated and anonymised form to analyse player behaviour patterns, identify technical issues, improve site performance, and develop new features. Individual players are not identified in analytics reporting.

3.5 Marketing Communications

Where you have given explicit consent during registration, dbt999 may send you promotional emails, bonus notifications, and information about new games or features relevant to your interests as a Bangladesh player. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the legality of any processing already carried out on the basis of your prior consent.

3.6 Legal and Regulatory Compliance

dbt999 may process and retain your data to the extent required to comply with applicable legal obligations, to respond to lawful requests from competent authorities, and to establish, exercise, or defend legal claims.

dbt999 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited and controlled circumstances:

4.1 Payment Processors

To process your deposits and withdrawals, we share necessary financial and identity data with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each payment partner is contractually bound to process your data only for the purpose of completing the relevant transaction and in accordance with applicable data protection standards.

4.2 Identity Verification Services

To fulfil our KYC obligations, dbt999 may share identity documents and personal information with third-party identity verification providers. These providers operate under strict data processing agreements and are not permitted to use your data for any purpose other than the verification task.

4.3 Game Providers

Games on the dbt999 platform are supplied by providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others. These providers may receive anonymised session data necessary for the delivery of their game content. No personally identifiable information is shared with game providers beyond what is technically necessary for session authentication.

4.4 Fraud Prevention and Security

dbt999 may share account and transaction data with fraud prevention agencies and security partners where we have a legitimate interest in detecting or preventing fraudulent activity that could harm the platform or its players.

4.5 Legal Authorities

dbt999 may disclose personal data to law enforcement agencies, regulators, or courts when required to do so by law or in response to a valid legal order. In such cases, dbt999 will disclose only the minimum data required to satisfy the legal obligation and will notify the affected player where legally permissible to do so.

5.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. dbt999 uses cookies and similar tracking technologies to enable certain platform functions, improve your experience, and analyse site usage patterns.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing your ability to use dbt999.
• Analytics Cookies: Used in aggregated form to understand how players navigate dbt999.pro, which pages are most visited, and how performance can be improved. These do not identify you personally.
• Preference Cookies: Store your platform preferences such as language settings and notification choices to personalise your experience on return visits.

5.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may prevent certain features of the dbt999 platform from functioning correctly. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

dbt999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Our general retention principles are as follows:

• Active Account Data: Retained for the duration of your account's active status plus a reasonable period after closure to handle any residual queries or disputes.
• Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction to satisfy financial record-keeping obligations.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years following account closure, in line with standard anti-money laundering record-keeping practices.
• Support Communications: Customer support correspondence is retained for up to 3 years from the date of the interaction for quality assurance and dispute resolution purposes.
• Analytics Data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot be used to identify any individual player.

When personal data is no longer required for its stated purpose and there is no legal obligation to retain it, dbt999 will securely delete or anonymise it in accordance with our internal data destruction procedures.

As a dbt999 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] from your registered email address:

dbt999 will respond to all data rights requests within 15 business days of receipt. In complex cases, this period may be extended by an additional 15 business days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights unless a request is manifestly unfounded or excessive.

dbt999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and dbt999 servers;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls ensuring that personal data is accessible only to authorised dbt999 personnel with a legitimate need;
• Regular internal security audits and vulnerability assessments;
• Secure, access-controlled data storage infrastructure with regular backup procedures;
• Staff training on data protection obligations and secure data handling practices.

Notwithstanding these measures, no internet-based transmission or electronic storage system can be guaranteed to be 100% secure. In the event of a data security breach that poses a risk to your rights and freedoms, dbt999 will notify you promptly in accordance with applicable notification obligations.

dbt999 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data belonging to any individual under the age of 21. All registration attempts are subject to age verification checks, and accounts found to belong to underage individuals are closed immediately with all associated data deleted.

If you are a parent or guardian and believe that your child has registered on dbt999 or provided personal data to us, please contact [email protected] immediately. We will investigate the matter promptly and take appropriate action including data deletion and account closure.

dbt999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via their registered email address prior to the change taking effect.

Your continued use of the dbt999 platform following publication of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how dbt999 protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the dbt999 privacy team using the details below. All enquiries are handled in strict confidence.

Email: [email protected] (plain text — not a clickable link)
Response Time: Within 5 business days for general enquiries; within 15 business days for formal data rights requests.
Operating Hours: Bangladesh Standard Time (BST, UTC+6), Monday to Sunday.